Dr. Lewis drives initiatives to provide high-quality, high-touch care at The University of Texas MD Anderson Cancer Center, overseeing areas including patient advocacy, patient education, food and nutrition services, transportation, social work, spiritual care and language access. She provides strategic oversight for the center’s patient navigation program, a comprehensive effort that helps patients and their loved ones feel supported from diagnosis through survivorship. Dr. Lewis also serves as medical director for the institution’s communication skills program, implemented following an analysis of the institution’s grievance data, and serves as a facilitator of the “Relationship Establishment, Development, and Engagement to Communicate” program. Her research background is rooted in quality improvement for head and neck cancer care, and she previously led quality improvement initiatives in MD Anderson’s Daneen and Charles Stiefel Head and Neck Center, where her work drove patient satisfaction survey improvements at or above the 75th percentile across all domains. Dr. Lewis has been ranked in the top 1% of providers nationally according to “CG-CAHPS” scores for the past three years and received MD Anderson’s internal “Commitment to Mentoring Award” in 2022.
