Mr. Arlia has shaped the pharmacy enterprise at Hartford HealthCare over two decades, culminating in a harmonized, systemwide operating model since 2018. Under his leadership, the specialty pharmacy program achieved 1,100% revenue growth and supports patients in over 50 clinics, while the ambulatory team now includes 35 pharmacists embedded in care settings. He led the development of a standardized pharmacy technology platform and achieved national best-practice utilization of dose error reduction software at over 95%. In addition, Mr. Arlia spearheaded expansions including an inpatient pharmacy, with another planned for 2025, and three infusion pharmacies. He also collaborated cross-functionally with finance and revenue cycle to create a specialized pharmacy reimbursement role, enhancing revenue integrity.
