Ms. Mackey serves as chief marketing officer for Bon Secours Mercy Health, where she leads marketing, communications, consumer engagement, brand strategy and creative initiatives across the ministry’s healthcare delivery network. Since joining the system in 2017, she has launched groundbreaking digital tools, including a conversational AI platform designed to guide consumers to appropriate care settings that reflect her ability to blend cutting-edge technology with a human-centered approach. Ms. Mackey’s career spans more than three decades of excellence in marketing and communications, with prior senior roles at the Arthritis Foundation and Atlanta-based Emory Healthcare. Her leadership philosophy centers on empowerment and trust, fostering a culture where team members are encouraged to make decisions, learn from mistakes and grow into future leaders. In 2025, she was named the recipient of the prestigious “John A. Eudes Vision & Excellence Award,” presented by Greystone.Net. Beyond her professional role, Ms. Mackey serves on the boards of Catholic Charities USA, Brado and Mercy Neighborhood Ministries, and chairs the FC Cincinnati Foundation.
