Since taking on his current role in 2023, Mr. Osorno has spearheaded the design and implementation of Keck Medicine of USC’s post-acute care service line, collaborating closely with physicians and community organizations. Additionally, he serves as chief of staff to the president and CEO, driving systemwide improvement initiatives and enhancing the Keck operating system. Previously, he led the office of performance and transformation, focusing on patient experience and care transformation, and was instrumental in overseeing the continuum of care operations. His achievements include a 6% year-over-year increase in transfer center volume, the integration of case management and social work, and the establishment of a robust post-acute strategy. He is also actively involved in community engagement as the executive sponsor for Keck Medicine’s employee resource groups and recently joined the board of the Latino Equality Alliance to advocate for the Latinx LGBTQ+ community.
