Since 2015, Mr. Pollack has led the nation’s largest hospital and health system membership organization. He has guided the organization’s efforts to improve quality and patient safety, address the supply chain, and spotlight the evolving threats of cybercrimes. Under his leadership, the organization launched its patient safety initiative, which encourages 1,700 hospital members to spur progress by sharing ideas and information. Mr. Pollack also established a partnership with the FBI and other government agencies to help provide hospitals with greater support and resources against cybercrimes. Thanks to his leadership, the American Hospital Association took immediate action during a significant healthcare cyberbreach involving a third-party technology company, which impacted the vast majority of hospitals. During this crisis, the organization provided vital information to members and the federal government, becoming the leading voice about the challenges hospitals faced while caring for patients. In addition, Mr. Pollack and the American Hospital Association helped hospitals navigate through supply chain issues caused by Hurricane Helene-related damage this past fall.
