As Chief Strategy Officer and CEO of OSF OnCall Digital Health, Ms. Conger helps OSF remain at the forefront in leading healthcare transformation from an illness-focus to keeping people healthy. She helped create the innovation agenda, including health technology incubation, usability and simulation and venture capital investment strategies — integrating digital experience solutions with operational workflows and clinical outputs. This helps put OSF — listed among America’s Most Innovative Companies by Fortune — at the forefront of treating patients where they prefer to be treated. In 2022, OSF became the first in Illinois to launch a digital hospital (hospital at home). She led the creation of a clinical workforce available 24/7/365 including OSF OnCall Urgent Care providing in-person and 24/7 virtual care; Clare, a chatbot AI symptom checker; and remote patient monitoring for those with chronic conditions. Under her leadership, OSF Ventures invested in 31 companies and has $250 million in total assets under management, providing patients and providers early access to emerging technologies. Her leadership resulted in digital solutions born in OSF Innovation and operationalized in OSF OnCall that doubled mammogram screenings, identified 286,000 patients with chronic conditions for intervention and enrolled over 100 women in a pregnancy and postpartum program.
