Ms. Toups, senior vice president and COO of St. Tammany Health System, has been instrumental in driving the organization’s growth and innovation with a strong focus on patient experience and operational excellence. She oversees eight departments, including rehabilitation services, radiology, pharmacy and patient experience. She has also led multiple facility expansion projects, such as a $100 million initiative that added new critical care beds. Under her leadership, St. Tammany has expanded outpatient services to five locations and earned prestigious accreditations and certifications, including a designation as a breast imaging center of excellence. Ms. Toups also spearheaded the development of quality-enhancement programs, like the low-dose computed tomography lung screening program, the “Be Well Bus” and musculoskeletal ultrasound. The health system also earned Press Ganey’s “Employer of Choice” accolade under her leadership.
