Ms. Taylor works closely with clinical and administrative leaders across the hospital to drive operational excellence, helping to ensure care is safe, of the highest quality, and accessible to patients. She was named COO in June 2023 after serving on an interim basis since January. She has helped expand the hospital’s retail food footprint, launch a new visitor welcoming system at main hospital entrances, and advance efforts to improve capacity management and bed availability. She joined The Johns Hopkins Hospital as vice president of quality in November 2020, resulting in a lower observed/expected mortality ratio. Prior to Johns Hopkins, she spent 14 years at Children’s Hospital of Philadelphia, where she held roles including senior director of performance improvement and project management.
