Dr. Richard serves as theCOO for City of Hope’s National Cancer Institutes-designated National Medical Center, overseeing operations across its Southern California cancer centers and clinical network. Having joined City of Hope in June 2024, she brings a wealth of experience in healthcare operations and nursing leadership, having previously served as senior vice president at Rush University Medical Center in Chicago. In her current role, Dr. Richard is focused on driving strategic initiatives, improving patient experience, enhancing care delivery and ensuring fiscal responsibility as the organization expands. She is known for her mentorship and commitment to advancing healthcare equity, having significantly contributed to national rankings in quality, safety and nursing. Under her leadership, City of Hope is poised for further growth, including the upcoming opening of a dedicated cancer hospital in Orange County and the largest ambulatory care facility on its Los Angeles campus.
