Mr. Stapleton oversees clinical quality, patient safety, service excellence, associate satisfaction, facilities and financials for UR Medicine Thompson Health, a nonprofit system founded 122 years ago that is now the largest employer in Ontario County with nearly 2,300 associates. The system includes a 113-bed hospital, a 178-bed nursing home, three urgent care centers and 14 primary care locations, and Mr. Stapleton helped lead its 2012 affiliation with the University of Rochester (N.Y.) Medical Center, through which Thompson accepted 174 patient transfers in 2025 as part of a regional load-balancing partnership. In his nearly 14-year tenure as CEO, he has secured state certificates of need for a memory care addition and a new hospital MRI, and in 2025 oversaw the acquisition of a gastroenterology practice, the onboarding of seven new primary care physicians and the opening of a second outpatient pharmacy. The community hospital finished 2025 with a strong operating margin and increased market share, and its vacancy rate fell to 6.32% from 8.79% at the start of the year, with minimal reliance on agency staffing. Under Mr. Stapleton, a former nurse, nurse manager and CNO, the hospital earned the American Nurses Credentialing Center’s Magnet designation for a fifth consecutive time and received the “Gold Bell Seal for Workplace Mental Health” from Mental Health America.
