Ms. Smith-Hill leads systemwide people strategy for SSM Health, directing market human resources partners, total rewards, talent acquisition, HR operations and technology, talent management, learning and organizational development, and employee and labor relations across the organization’s four-state network. She is focused on strengthening culture, inclusion, engagement and wellbeing to sustain SSM Health’s position as a top employer. Over a 30-year career, Ms. Smith-Hill has been recognized for values-based leadership and strategic business partnering, delivering talent solutions that support organizational health, performance management modernization and culture change. She supports leader effectiveness and workplace engagement through coaching-based development. Under her people strategy, SSM Health has earned multiple national workplace recognitions, including Newsweek’s “America’s Greatest Workplaces for Culture, Belonging & Community” for 2026, “America’s Greatest Workplaces” distinctions for women in 2024 and 2025, and for job starters in 2024. Prior to joining SSM Health, Ms. Smith-Hill served as CHRO for Winston-Salem, N.C.-based Novant Health and held nursing administration and leadership roles at several other organizations.
