Ms. Feltz leads human resources and administrative operations at Hillsdale Hospital, overseeing recruitment, benefits, compensation, employee relations, education and development, employee satisfaction, strategic planning and policy administration for an organization of more than 500 employees. In a rural hospital environment, she is closely involved across the full employee lifecycle, from hiring and onboarding through performance improvement and retirement. She also strengthens frontline readiness by teaching regular preceptor and leadership classes. Her leadership approach emphasizes accessibility, communication and trust, providing consistent support to employees across departments while balancing workplace standards with empathy during challenging moments. Under her people-centered operating model, Hillsdale Hospital has earned multiple workplace and quality recognitions, including USA Today “Top Workplace” honors in 2025 and 2026, Detroit Free Press recognition as a top workplace in 2024 and 2025, and a Chartis “Performance Leadership Award” in 2025.
