Mr. Hayes was appointed to his current position at Community Health Systems in 2021 and is responsible for overseeing the health system’s human capital and services. Having joined CHS in an operations capacity, he is credited with using his hospital leadership experience to strengthen employee engagement and professional development, drive registered nurse retention and improve employee satisfaction. He designed and implements the organization’s “Pathways” program to provide student loan refinancing and debt repayment, tuition assistance for career advancement, and coverage for job-related certifications. He also spearheads the employee-driven “CHS Cares” fund, created to provide team members in need with financial assistance resulting from unexpected hardships such as natural disasters or serious illness. To date, the fund has provided more than $8 million in employee grants.
