Ms. Maio, vice president of human resources at Heywood Healthcare, has played a critical role during a period marked by post-pandemic recovery and financial restructuring under Chapter 11. Rising through the ranks since joining as an human resources generalist in 2014, she now oversees strategic workforce planning, labor relations, talent management, employee engagement and operational efficiency. Under her guidance, employee engagement scores have risen and survey participation has increased. She has implemented impactful programs such as an in-house employee assistance program, a leadership development program, and an employee wellness initiative that includes on-site life centers, a giving tree and a clothes closet. Her innovative employee concierge service improves access to care for staff and their families, while her immigration initiative and community partnerships have bolstered workforce diversity.
