Ms. Howard-Crow leads all human resources functions for UCHealth, a nonprofit health system with 15 hospitals and hundreds of clinics across Colorado, including the Rocky Mountain region’s only adult academic medical center. Her portfolio spans organizational development and learning, engagement and recognition, benefits, compensation, talent acquisition, wellness, shared services, employment law and compliance, internal communications, onboarding and service performance. She has driven culture and workforce transformation through enterprise programs such as “Values in Action” and systemwide “Upstander Training,” achieving a 97% voluntary completion rate. To strengthen career mobility and workforce development, Ms. Howard-Crow launched career ladders and the UCHealth “Ascend” career program, enrolling more than 6,600 employees since its 2022 introduction. She also led a benefits modernization initiative that replaced a one-size-fits-all approach with more customized offerings, including a shift from fiscal-year to calendar-year benefits coverage, retirement plan and investment updates, and expanded family planning coverage. These integrated culture, development and total rewards initiatives contributed to a 20% reduction in staff turnover over three years.
