Ms. Ahn joined Nuvance Health in February 2020 after spending more than seven years at Springfield, Mass.-based Baystate Health, where she was senior vice president and chief strategy officer and was instrumental in developing the system’s telehealth foundation. Prior to her time at Baystate Health, she spent more than a decade at Yale New Haven (Conn.) Health, working her way up to becoming a system director of strategic planning and business development. At Nuvance Health, she is responsible for overseeing strategic planning, business development, physician outreach, marketing, internal communications, and community, government and public relations. Since joining the health system, she has been pivotal in advancing digital health initiatives as a key access channel for the system, executing an urgent care strategy, introducing human-centered design thinking and approaches, advocating for AI approaches, and demonstrating the growth that can occur through tight alignment between strategic planning and marketing. Her simulation work on preparing her respective health systems for disruption and new thinking has been of significant benefit and value-add for future strategic planning.
