Ms. Junis oversees the strategic and operational structure of digital experience, digital care and on demand services at OSF OnCall Digital Health, the digital arm of OSF HealthCare. During the beginning stages of the Covid-19 outbreak, she operationalized the five-year strategy for OSF OnCall within five weeks, launching the system’s Pandemic Digital Response Hub. This effort secured a contract with the state of Illinois, enabling digital care for thousands statewide. She has since advanced several digital health programs, including the development of multiple digital care and digital navigation programs that supported nearly 500,000 patients in fiscal year 2023 alone. She has transformed the call center into an omnichannel digital experience, established 24 urgent care facilities with virtual care capabilities, and implemented a $64 million state program with four federally qualified health centers. By December 2023, more than 25,000 Medicaid patients were enrolled in newly designed programs that provide digital tools and 24/7 virtual care for chronic conditions, pregnancy, postpartum, health and wellness. Under her leadership, OSF OnCall Digital Hospital, which offers hospital-level care at home, has admitted over 400 patients since its launch in 2022.
