Mr. Duncan leads human resources strategy for more than 12,000 employees at Oklahoma’s flagship academic health system. Since 2023, he has orchestrated a cultural transformation that achieved recognition milestones 24 months ahead of plan, positioning OU Health among the top 1% of improvement movers in the Press Ganey employee engagement database. Retention results improved by 17% over the past year. His vision encompasses a comprehensive people focused roadmap delivered through the pillars of people, culture and operational excellence. Key achievements include a systemwide leadership development framework, school-to-career workforce pipeline model, education system to support career growth, and belonging networks aligned with organizational values. His redesign of the human resources business partner structure established the unified “OneHR” model, strengthening enterprisewide consistency and customer experience. Under his leadership, OU Health introduced an employee incentive program, distributing $22 million in performance-based bonuses. He enhanced the total rewards package with benefits including 6% 401(k) matching, paid family leave and infertility support. The strategic human resources roadmap earned numerous prestigious human resources awards in 2025, including Training‘s “Training APEX MVP Award,” Brandon Hall Group’s “Gold Awards” and Oklahoma Magazine‘s “Great Companies to Work For” recognition.
