Mr. Ramanathan leads digital transformation, digital consumer experience, revenue cycle management and strategic initiatives across the Atlantic Health System. Under his leadership, Atlantic Health has successfully implemented several initiatives for improving the patient experience, including establishing a digital experience platform, increasing patient portal activation rates by 40 percent, increasing the number of patient-submitted clinical updates, scaling patient text messaging to 2 million messages a month, closing over a million patient data gaps, increasing the utilization of telehealth services, establishing a process for COVID-19 testing and establishing a vaccination strategy.
