The 345-bed system went from a D-rated system with one star from CMS to an A-rated program with a four-star rating in just two years, focusing on a workplace culture of safety, quality and service and building operational efficiency. It just implemented a five-year strategic plan with input from the community, medical staff and stakeholders that solidifies its position as a market leader, focusing on access, expanding service offerings, exceptional quality, patient experience, workforce and community engagement.
