After St. Joseph Healthcare implemented Craneware‘s chargemaster management tools, revenue cycle professionals were able to identify and recoup $153,000 in lost charges. Specifically, hospital officials found that they missed a code/charge within the radiology department over eight months due to an upgrade in software.
“Many hospitals wonder if the revenue is really there to be recovered,” Lisa Killam, St. Joseph’s reimbursement charge supervisor, said in the case study. “Our experience at St. Joseph proves that it is.”
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