CMS Invites Providers to Evaluate Medicare Administrative Contractors

Medicare fee-for-service providers have the opportunity to evaluate their Medicare Administrative Contractors using an online tool from CMS.

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CMS launched the MAC Satisfaction Indicator to measure providers’ and suppliers’ level of satisfaction with their MACs – private organizations that carry out the administrative responsibilities of Medicare Parts A and B. The agency will use the results to increase efficiency, monitor trends and improve oversight.

Interested providers must register to use the MAC Satisfaction Indicator. Registration began July 8 and is only available for a limited time.

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