Virginia Mason Institute to host quality workshop in Philly for medical professionals

The Virginia Mason Institute, a nonprofit healthcare education organization based in Seattle, will host a workshop in Philadelphia for medical professionals on creating flow in the ambulatory setting by improving patient access, patient safety and employee satisfaction. The workshop will be held Sept. 26-28.

Virginia Mason healthcare facilities in Seattle have been working to hone lean workflow principles since 2003.

Henry Otero, MD, a medical oncologist, and Chris Backous, a senior faculty member, will lead the workshop.

"The path to getting 'today's work done today' begins by attending this workshop," said Mr. Backous. "Dr. Otero and I look forward to helping clinical teams balance the challenges of creating access, improving quality and boosting morale with the proven methods we teach."

More articles on quality: 
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Study: Emergency service coordination leads to faster heart attack treatment 
Web-based handoff tool reduces medical errors at Brigham and Women's Hospital

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