“We are transparent with patient reviews gathered by National Research Corporation because it helps potential patients and their families select a physician in line with their needs,” said Anthony Guaccio, president and CEO of Swedish Covenant.
More than 17,000 patient reviews have been posted. Physicians’ scores are based on six CG-CAHPS questions.
Currently, the average rating of Swedish Covenant Medical Group physicians is 4.73 out of 5 stars.
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