Swedish Covenant Hospital posts patient reviews online

In a move to become more transparent with potential patients, Chicago-based Swedish Covenant Hospital's website now lists verified patient reviews of physicians on their individual profile pages.

"We are transparent with patient reviews gathered by National Research Corporation because it helps potential patients and their families select a physician in line with their needs," said Anthony Guaccio, president and CEO of Swedish Covenant.

More than 17,000 patient reviews have been posted. Physicians' scores are based on six CG-CAHPS questions.

Currently, the average rating of Swedish Covenant Medical Group physicians is 4.73 out of 5 stars.

More articles on patient experience:
Five ways to engage patients: Lessons learned from other industries
Healthgrades unveils redesigned consumer website
10 top patient safety issues for 2017

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