Study: Why Hospitals Should Be Concerned About Verbal Abuse Among Nurses

Newly licensed registered nurses who are verbally abused by other nurses report lower job satisfaction, negative perceptions of their work environment and increased desire to find a new job, according to a study in Journal of Nursing Scholarship.

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Researchers surveyed 1,407 new nurses about how often they have been verbally abused by other nurses, and their job satisfaction.

 

Results showed that 49 percent of respondents had experienced some verbal abuse, though only 5 percent had experienced more than five instances in the past three months. Amount of abuse endured was founded to be directly correlated with a nurse’s intent to leave his or her current position — nurses who experienced at least one instance of verbal abuse in the past three months planned to find a new nursing position within a year.

 

Additionally, new nurses in Magnet hospitals were found to experience less abuse than those in other hospitals.

 

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