Surgery patients who received a more comprehensive and understandable version of a standard patient information packet reported increased satisfaction and sought less medical attention following their operations, according to a study published in the Journal for Healthcare Quality.
Researchers followed two groups of patients undergoing surgery for hemorrhoids. One group received a standard patient packet of information, while the other group received a packet edited for clarity and depth of information.
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Patients with the higher-quality information used less medical care post-surgery and were happier with their experience, both of which the study suggests are indicators of increased quality of care.
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