The resources include content to help key stakeholders understand the importance of measuring patients’ experience and implementation of the surveys. The resources include:
• Primer: Measuring Patient Experience
• The Benefits of CAHPS: Survey Instruments for Collecting Patient Experience Data
• Forces Driving Implementation of the CAHPS Clinician & Group Survey
• Patient Experience of Care Glossary
• Messaging for Providers
• Messaging for Health Plans
To view the foundation’s resource suite on CAHPS surveys, click here.
Related Articles on CAHPS:
AHRQ: No Data Submission in May/June 2012 for Hospital Survey on Patient Safety Culture
AHRQ Issues New CAHPS Surgical Care Survey Measure Summaries
The Future of the American Hospital: Role and Relevancy in the Next Decade
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