Researchers examined data from more than 300 adult patients with a median length of stay of 10 days from 2009 to 2012. Of the adults studied, 55 percent of the patients indicated they felt ready to go home on a survey.
The patients who indicated they were ready for discharge had higher satisfaction scores than those who were less ready for discharge in three areas:
1. Overall hospital satisfaction
Ready for discharge — 87.3 percent
Less ready for discharge — 62.4 percent
2. Physician communication scores
Ready for discharge — score of 3
Less ready for discharge — score of 2
3. Nursing communication scores
Ready for discharge — score of 3
Less ready for discharge — score of 2
Readmission rates were also lower for those who were ready for discharge (11.4 percent) than for those who felt less ready (18.2 percent), although the rates were similar.
More articles on patient satisfaction:
Factors that influence patient satisfaction depend on care settings, study finds
Chuck Lauer: The Patient Experience Revolution has arrived
Patient satisfaction lagging for the very elderly, Press Ganey says
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