“Your organization will only make meaningful and sustainable quality improvements when people at every level feel a shared desire to make processes and outcomes better every day in, in bold and even imperceptible ways,” says Dr. Lloyd.
Sign up for our FREE E-Weekly for more coverage like this sent to your inbox!
According to Dr. Lloyd, quality improvement starts on an individual level. Organizations with true dedications to quality understand that quality has a foundation in the the little things. “Instead of saying, ‘I’m the Administrator,’ or ‘I’m in HR,’ or ‘I’m in the finance department,’ [someone who embodies quality] understands that it’s these little moment-to-moment interactions that, once accumulated, become the overall quality of what we do. Quality is personal — and it begins with you,” he says.
Access the full blog post on quality improvement on IHI’s website.
More Articles on Quality:
Quality Management Tip: For Success, Simplify
4 Things to Know About Behavioral Changes for Improvement
RWJF Releases Tools for Using Data in Local Settings
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
