Researchers reviewed more than 50 studies from both adult and pediatric populations in MEDLINE and Cochrane databases. They summarized the current risks associated with insufficient communication at the time of discharge and found patients and families are frequently unable to report the diagnosis, instructions for at-home care, medication use or reasons to return to the hospital.
Researchers recommend instructions be given verbally, in writing and with visual representation to improve comprehension. Patients need structured content and clear instructions about at-home care with opportunities to ask questions, the authors said.
Related Articles on Health Literacy:
Case Study Reveals How St. Louis University Utilized AHRQ’s Toolkit for Health Literacy
IOM Outlines Top 10 Attributes of a Health Literate Organization
5 Recommendations to Improve Physician-Patient Communication