Patient Education Videos Before Operation May Boost Satisfaction

A patient education process that includes videos may alleviate emotional and physical difficulties lung cancer patients face before and after an operation, according to a new study published in the May issue of the Journal of the American College of Surgeons.

Researchers developed a 30-minute video that offered information on the entire lung operation experience, including what should happen each day after surgery until discharge and what to expect several months later. The video also covered pain management issues and provided information on warning signs for possible problems following discharge and where patients should go for help.


Between September 2008 and June 2009, 134 patients were part of the control group, receiving the standard physician consultation and written materials about the operation. Meanwhile, 136 other patients received the standard preoperative preparation instructions, along with the video to watch at home voluntarily. The researchers then conducted surveys upon discharge and two to four weeks after each patient's procedure to measure the perception of pain and overall satisfaction with the operative experience.

Specifically, researchers report that lung procedure patients who watched a 30-minute preparation video reported less anxiety about the procedure, less physical pain after the operation and higher rates of overall satisfaction with the operative experience.

The researchers concluded that an educational video, in addition to patient-physician discussions, could boost safety and patient satisfaction.

Related Articles on Patient Satisfaction:

30 Statistics on Global Patient Satisfaction

Putting Employees First: How to Improve Patient Experience, Profitability

Study Finds Pay-for-Performance Led to Minimal Improvement in Quality

Copyright © 2023 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


Featured Whitepapers

Featured Webinars