In its first month, the digital Baby Boot Camp delivered on a platform designed by TeleHealth Services of Raleigh, N.C., had a utilization rate of 75 percent. The digital class, which includes a quiz for the mothers, has reportedly been effective.
“There was some evidence to prove that retention and application increased with video,” Toni Galyan, RN, staff development coordinator at the hospital’s parent organization, Indianapolis-based Eskenazi Health, reported to MedCity News.
The digital class replaced a live class instructed by nurses. The live class garnered low levels of patient satisfaction and was unpopular with the nursing staff. Nurses teaching the course often encountered issues with language barriers and the class proved time consuming, taking them away from other duties. The hospital is reportedly saving approximately $16,000 a year by using the program and freeing up nurses who would otherwise be obligated to teach the course.
The class is offered in both Spanish and English and there are plans to expand the service across the health system’s clinics.
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