The researchers administered questionnaires and hosted focus groups to assess environmental service workers’ attitudes, beliefs and intentions about their jobs. They also assessed the effectiveness of their work before and after an educational intervention about their attitudes, beliefs and general infection control.
The study authors found environmental service workers often felt lack of appreciation and pride in work. However, environmental contamination was significantly reduced after the educational intervention. The researchers suggest addressing workers’ attitudes and beliefs could ultimately lead to improved environmental cleanliness.
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