Summary
Dr. Vijay Trisal Talks Patient Experience and Health Equity at City of Hope Cancer Center
In this episode, we are joined by Dr. Vijay Trisal, Chief Medical Officer at City of Hope, to discuss City of Hope’s mission & the numerous different roles he’s had there in the last 21 years, how he defines patient experience, his focus on health equity, and more.
Defining Patient Experience
Dr. Tral is the Chief Medical Officer of City of Hope Cancer Center, which is an NCI designated Comprehensive Cancer Center. He believes patient experience encompasses more than just how quickly a call was answered–it also involves outcomes and cost of care.
Health Equity in Oncology Care
Health equity is evolving in oncology care, but there is still a wide range of access to care based on color, creed, caste, gender, type of disease, insurance, and education. There are now a thousand new drugs coming out each year, but not everyone has access to them due to knowledge differences or lack of right insurance.
Striving for a More Equitable Health System
Dr. Tric Sal discusses the importance of health equity and how we can strive for a more equitable health system. He mentions a bill called SB 987 that allows access to NCI-designated cancer centers for those with managed medical or Medicare plans, and discusses Access Hope, a program City of Hope started that provides remote second opinions to companies and employees.
A Mission to Improve Patient Care
Dr. Trisal and City of Hope Cancer Center are committed to improving patient care through a focus on patient experience and health equity. With programs like Access Hope and advocacy efforts for SB 987, they are making strides towards a more equitable healthcare system.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 11/25/2022 and can be listened here.
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