For the report, KLAS Research analyzed customer attitudes toward enterprise and single-setting EMR vendors for a variety of care settings, including ambulatory, long-term and urgent care. For the home-care setting, researchers surveyed 231 individuals from 201 different organizations.
Here are seven popular IT vendors used in the home-care setting, ranked by overall customer perception of their performance. The vendors were scored on a scale of zero to 100.
1. Thornberry (based on 17 customers): 92.1
2. Homecare Homebase (based on 19 customers): 78.9
3. Epic (based on 21 customers): 78.6
4. McKesson (based on 38 customers): 76.5
5. Netsmart (based on 21 customers): 70.6
6. Brightree (based on 33 customers): 67.1
7. Cerner (based on 15 customers): 49.6
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