Brandy Burch, Chief Executive Officer at Benefitbay

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This episode features Brandy Burch, Chief Executive Officer at Benefitbay. Brandy dives into the benefits of individual coverage health reimbursement arrangements and how they create cost-saving opportunities while improving the patient experience. She shares how Benefitbay drives strong Net Promoter Scores to keep their approach member-centric and highlights the importance of communicating outcomes back to employers.

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