Best Strategies for Becoming a Patient-First Organization
• Lisa E. Griffin, MBA, CCCM, Vice President Consumer Experience and Clinical Access. University Hospitals Clinical Network, Cleveland, Ohio• Randy Davis, Chief Information Officer and Vice President, CGH Medical Center, Sterling, IL • Chris Waugh, Chief Innovation Officer, Sutter Health• Hoy Garvin, Executive Director of Telehealth and On-Demand Care, Community Health Network• Moderated by Kelly Gooch, Senior Writer/Reporter, Becker’s Hospital Review