In this episode, Troy Shaffer, VP of Contact Center Operations at SCAN Health Plan, discusses the evolving healthcare landscape. He shares insights on leveraging technology for member engagement, balancing investments, and maintaining a personalized service approach while driving operational efficiency.
Troy Shaffer, VP of Contact Center Operations at SCAN Health Plan
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In this episode, Martha Henley, Chief Executive Officer, Unity Medical Center, discusses expanding access to care in rural communities, restoring…
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In this episode, Martha Henley, Chief Executive Officer, Unity Medical Center, discusses expanding access to care in rural communities, restoring…
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In this episode, Mark G. Moseley, MD, MHA, President, USF Tampa General Physicians; Executive Vice President, Tampa General Hospital, discusses…
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