ACA enrollees less satisfied with insurance plans, poll finds

Affordable Care Act enrollees are not as satisfied with their insurance plans as consumers with other types of coverage, according to The Hill.

A poll from the Deloitte Center for Health Solutions found 30 percent of people with insurance coverage gained through the health exchanges under the ACA are happy with their plans. Meanwhile, 42 percent of people with employer-sponsored plans, 48 percent with Medicaid coverage and 58 percent with Medicare coverage were satisfied.

However, other polls have cited a higher satisfaction rate. A survey by the Commonwealth Fund found 81 percent of consumers were satisfied with their ACA plan.

The most common reason for dissatisfaction was cost. HealthPocket, a consulting firm, found the average deductible rate for a silver level ACA plan was $2,907, more than twice as much as the average deductible an employee-sponsored plan.

Overall, 27 percent of people with employer-sponsored plans and 38 percent with Medicare were confident they can get affordable healthcare when needed. Only 24 percent of ACA enrollees felt the same.

More articles on payer issues:
How payers and providers communicate: Q&A with NaviNet CEO Frank Ingari
2 CEOs who are shaking up healthcare: 10 things to know
Health insurers in the news: Week in review July 24-30

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