After preliminary denial, hospital where nurse called 911 gains full accreditation

Silverdale, Wash.-based St. Michael Medical Center — which gained media attention after a nurse called 911 from its overcrowded, short-staffed emergency department — has been accredited by The Joint Commission after a preliminary denial.

The Joint Commission conducted its triennial survey at the hospital in September and issued its preliminary denial of accreditation after finding performance issues in 39 areas. 

"We immediately implemented an action plan to address these findings, which was validated by TJC," a spokesperson for the hospital told Becker's. "Our improved practices were sustained and validated during multiple return visits from TJC." 

The accreditation keeps pace with local reports that the hospital's president, Chad Melton, is "hitting his stride" to get the hospital back on track. 

"This is a reflection of our ongoing commitment to quality and safety, as well as a lot of hard work by the team," Mr. Melton said in a statement to Becker's. "We take any findings for improvement seriously, and are dedicated to ensuring we maintain the highest quality and safety measures for our patients and staff."

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