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Some medical professionals oppose Uber Health — here’s why

While an increasing number of patients are using ride-hailing services like Uber or Lyft as transportation to hospitals during emergency situations, some healthcare professionals claim doing so may cause more harm than good for patients in the long run, according to WAFB-9 News.

Patients are increasingly turning to services such as Uber and Lyft for transport to the hospital during an emergency because they are a much cheaper alternative to the traditional ambulance. In Gaston County, N.C., the average price for a trip to the hospital in an ambulance is roughly $831, while in neighboring Mecklenburg County, the average trip is approximately $949, according to the report. The average cost of a ride-hailing service, depending on how far an individual is from the hospital, can amount to about $20.

However, Eric Morrison, emergency medical services director for Rock Hill, S.C.-based Piedmont Medical Center, told WAFB-9 News patients are much better off seeking an ambulance in the event of an emergency because an Uber or Lyft driver would not be equipped to care for the patient if their condition worsens.

"If you get an Uber or Lyft to your house and someone becomes unresponsive, what is that driver going to do? Call 911," Mr. Morrison said.

In statements to WAFB-9 News, both Uber and Lyft stated their services are "not a substitute for law enforcement or medical professionals" or for "emergency transportation" and encourage users to call 911 in the event of an emergency.

To access the full report, click here.

More articles on patient flow:
Geisinger takes aim at rural patient transportation issues with pilot program
U of Illinois Hospital to close physical rehabilitation unit
How Sharp HealthCare is using wristwatches to cut patient wait times

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