Colorado Springs Health Partners adds online check-in to urgent care locations

On Wednesday, Colorado Springs (Colo.) Health Partners announced all three of the system's urgent care locations now offer online check-in to allow patients to circumvent lengthy wait times in the waiting room.

The online check-in platform — Clockwise.MD — works in a similar fashion to call-ahead seating at a restaurant. The platform allows patients to choose an approximate visit time and save their spot in line. Patients will also be able see wait times at each CSHP urgent care location.

Clockwise.MD. also provides patients with real-time status updates regarding wait times and allows them to view their queue position.

"Since we implemented the Clockwise system in our clinics, we've seen a positive impact not only to our patient satisfaction, but also to our employee and provider teamwork," said Mary Sanchez, urgent care operations manager at CSHP.

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