Patient Experience

Health insurer Highmark Blue Cross Blue Shield launched a website that matches Delaware primary care physicians and OB-GYNs with patients based on compatibility, according to delaware online.

A car crashed into Washington, Pa.-based Neighborhood Health Center on June 6, killing a female employee, according to the Pittsburgh Post-Gazette.

Shriners Hospital for Children in Galveston (Texas) took in six children who were burned in a volcano eruption in Guatemala, according to a Click 2 Houston report.

With Amazon's entrance into the healthcare sector coinciding with rising consumerism in the industry, hospital leaders are feeling more pressure to increase revenues while also keeping expenses down. When considering expanding patient access, it may seem obvious to add physicians…

Research paints a consistent picture: consumers ultimately judge healthcare quality based on their personal experience.

Rounding is an important part of the day for nurses—and for patients and families. This engagement, when supported with meaningful conversations, can build trusted relationships and garner valuable insight into a patient’s healthcare goals, concerns about certain treatment, potential social…

It might be a bit of a leap to associate quality data with improving the patient experience.

Healthcare has witnessed a flood of proposed partnerships, mergers and acquisitions over the last decade as providers and payers have looked to consolidate to protect market share, and to exert a greater degree of control over the value stream.

An Oregon woman was diagnosed with stage 4 metastatic colon cancer that spread to her liver, after giving birth to her daughter four years ago. A poor outcome from a procedure to remove the cancer left her in need of…

Boston Children's Hospital closed its Prouty Garden in 2016 to make room for a new patient tower, but opened a rooftop garden May 14, according to The Boston Globe.