Patient Experience

For any business, it's hard to thrive without loyal consumers. Healthcare is no exception.

Sponsored by LHC Group At LHC Group, people are more than their medical conditions. Belinda’s mother needed specialized care after a stroke left her unable to speak or move her limbs. Home health was instrumental in helping her regain strength…

How can hospital and health system providers help patients better manage their health?

Patrick Wodni, once a chef at a popular Michelin-starred restaurant in Berlin, now prepares gourmet hospital meals using local, organic food on a budget, according to The New York Times.

Faced with "ever-shrinking time slots" for appointments, physicians must learn how to make the most out of the time they do have for face-to-face encounters with patients, Suneel Dhand, MD, an internal medicine physician and author, wrote in an op-ed…

Researchers from Baltimore-based Johns Hopkins University's Malone Center for Engineering in Healthcare have created an algorithm to reduce patient no-shows and increase appointment availability.

Consider these familiar scenarios when it comes to provider-to-patient engagement.: A doctor tries to send a message to or call a patient on the phone, resulting in multiple, confusing attempts to contact a patient. or a patient wants access to…

Facebook is one of the most common places patients share physician experiences online, but users don't use the social network to assess their next provider, according to a survey from Binary Fountain, an online reputation management company.

It took Katie Carow as long to ask her health insurer whether an upcoming procedure was authorized as it did for her to run 50 minutes' worth of errands.

Children's Hospital of Colorado, based in Aurora, removed gender markers from patient wristbands in an effort to better support its transgender and nonbinary patients, according to a WLTX news report.