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Patient Experience



More in Patient Experience

Boston residents often struggle to schedule medical appointments, even though the city has one of the highest per-capita rates of physicians and houses some of the country's best hospitals, Boston Magazine reports.

Many hospitals and health systems dedicate significant resources to marketing campaigns with little knowledge of how these initiatives affect their brand. But the most effective way for hospitals to improve public image may have little to do with mailers, billboards…

Just as pollsters periodically gauge the sentiment of would-be voters, we on the oncology care side want to better understand what Americans think about cancer treatment options.

The concurrent rise of healthcare consumerism and value-based care has made patient engagement a top-of-mind concern for many healthcare executives. These forward-looking leaders understand that reaching patients beyond the four walls of a clinic or hospital will be an essential…

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