Patient Experience

After a federal judge in Texas ruled the ACA is unconstitutional in December, Texas physician Hussain Lalani, MD, wrote that taking away patients' access to healthcare is morally flawed.

Nurses at Columbia, S.C.-based Palmetto Health Children's Hospital relied on a simple strategy to calm a young cancer patient during a medical procedure: singing, reports The Epoch Times.

Facebook users who use the social networking site frequently are more aware of their physical ailments than those who don't, according to a recent study from the University of Surrey in England.

Healthcare organizations are looking to improve the healthcare experience from the very first moment they interact with patients, often through appointment booking smartphone apps, according to an Appinventiv blog post.

Meaningful patient encounters are the building blocks of high-quality healthcare and positive patient experiences. Health systems cannot achieve the latter two without first engraining this foundational practice into clinicians' daily routines. 

Only about half of adolescents and young adults in the U.S. get private time with their physicians, according to a study published in the Journal of Adolescent Health.

University of Chicago Medicine successfully reduced nighttime disruptions for patients by integrating a sleep-friendly tool into its EHR. Researchers described the initiative and its outcomes in a study published in the Journal of Hospital Medicine.

New York City-based Mount Sinai Health System recently unveiled a "man cave"-themed waiting room at the urology department's practice in midtown Manhattan to encourage male patients to get screened for prostate cancer.

Healthcare is in the midst of groundbreaking change, moving from a B2B model to a B2C model, and from physicians and administrators as the boss to patients as the boss.

In a recent press release, ReferralMD, a leader in healthcare referral management and patient access solutions, announced the release of its text and email patient engagement platform.