Patient Experience

Federal government employees and contracted employees affected by the government shutdown are delaying medical appointments, requesting help through online fundraisers and considering new careers as they collect medical bills without receiving pay, Time reports.

Although healthcare providers are increasingly considering telemedicine options such as chatbots, the jury is still out on whether patients trust these new modes of care delivery, according to a report from customer experience company UserTesting.

Boston Children's Hospital is partnering with Medumo, a patient navigation platform provider, to improve patient access and experience during their care journeys.

Two physicians at Boston-based Massachusetts General Hospital have developed an app called ePAL to help cancer patients manage their pain, ABC-affiliate TV station WCVB reports.

Val Verde Regional Medical Center in Del Rio, Texas, partnered with Allen Technologies to deploy an interactive patient engagement solution on smart TVs.

Although most people agree it's important to have health information on-hand, many acknowledge there are challenges to accessing their data in an emergency, according to a Quest Diagnostics survey.

A Kentucky entrepreneur launched JoePatient.com, a website that uses CMS data to help consumers navigate the complexities of hospital pricing and quality ratings on different procedures, the Courier-Journal reports.

Although hospitals have started complying with a Trump administration order to post list prices for all their services Jan. 1, patients have found the prices hard to decode and inconsistent, signaling a need for improvements to the data, The New…

Many cancer patients lack professional support and guidance during treatment, according to a new report from Wamberg Genomic Advisors.

Physicians must abandon the mindset that patients who practice unhealthy behaviors, such as smoking, are to blame for their illnesses or cancer, Monica Bhargava, MD, an Oakland, Calif.-based pulmonary and critical care physician, wrote in an op-ed published by The…