Patient Experience

Epic was the No. 1 EMR vendor when ranked by providers' satisfaction with patient portals, according to a KLAS Research report.

A team of healthcare executives from Missoula, Mont., cinched $1.2 million in funding to launch a technology-based startup, according to the Missoulian.

The Washington State Department of Health saw a 476 percent increase in enrollment in its patient portal for immunizations after a January measles outbreak, according to the HHS Office of the Chief Technology Officer.

Omaha, Neb.-based CHI Health launched MyProviderMatch.com on Feb. 14 to help patients find a provider who can meet their healthcare needs.

When looking at hospital reviews on Yelp, researchers found the word most associated with negative reviews, including those with one-star ratings, was "told," a study published in the Journal of General Internal Medicine found.

Rochester, Minn.-based Mayo Clinic has released a first-aid tool, dubbed Mayo First Aid, for Google's voice assistant.

Healthdom, a patient-facing software-as-a-service healthcare platform, will integrate Medfusion's application programming interface to help personalize its services.

The use of nontraditional care delivery services is increasing among U.S. patients, with about 29 percent of respondents to a survey published by Accenture saying they used some form of virtual care last year, up from 21 percent in 2017.

Edison, N.J.-based Hackensack Meridian Health partnered with patient engagement company Connexient to bring indoor GPS services to the health system's 17 hospitals.

Younger consumers, including the Gen Z and millennial generations, are more dissatisfied with the quality of traditional healthcare services than older generations, a survey published by Accenture found.