Patient Experience

Many healthcare providers are seeking support from dedicated rehabilitation partners.

A recent blog post by TeamHealth explores three key ways improved communications improves the overall patient experience. 

Pittsburgh-based Allegheny Health Network on April 25 launched an online rating system for patients to share feedback on their providers.

St. Petersburg, Fla.-based Johns Hopkins All Children's Hospital apologized April 22 for mistakenly inviting at least one family who lost a child to cancer to a Cancer Survivor Day, reports NBC affiliate WFLA.

Where we are today: How technology successfully engages patients

For evidence that definitions of patient experience are shifting, consider the variety in the backgrounds of today’s Chief Experience Officers. There are nurse and physician CXOs. Administrators, too, from in and outside of the industry. More recently, another class of…

Oncologists should have open conversations with terminal cancer patients about their prognosis and end-of-life care to help reduce symptoms of anxiety and depression, according to an editorial published in JAMA Oncology.

Clement Bottino, MD, a pediatrician at Boston Children's Hospital, has given his cellphone number to patients since he started his practice in 2009.  

About 21 percent of Catholic hospitals don't disclose information about their religious affiliation online, according to a study published March 19 in JAMA.

What makes a great anesthesia department? Southington Surgery Center in Connecticut recently earned the #1 ranking for “Confidence in Anesthesia” in a national performance survey of more than 800 facilities nationwide. “Patients tell us that our perioperative care makes patients…